Good, Old-Fashioned Customer Service

How Can We Help You?

Newly adopted Massachusetts Auto Policy, now available for download.

File a Claim

When Life’s Unpredictable Events Happen, You Can Always Reach a Reliable, Friendly Person

We realize bad things don’t just conveniently happen between 8:30am-5:00pm or only Monday through Friday. That’s why we partner with insurance providers who offer you 24/7 claims reporting help. So if it’s after our regular business hours and you either need to file a claim or have a question about an existing claim, you will get excellent customer service support by clicking your carriers’ name below.

Make a Payment

Keeping an Eye on Your Account or Paying a Bill Just Got a Whole Lot Easier

Our insurance partners offer online bill pay options so you can manage your accounts whenever you have the time, from wherever you may be, and from whatever computer or mobile device you are using. Just click on your carriers’ name below to be directed to their site. First time users of this convenient option will need to create a login and password, so have your insurance policy information handy.

Helpful Resources

You Don’t Have to Wait until the Next Business Day to Get Answers to Your Personal and Business Insurance Questions

Because Costa Insurance is a longtime local insurance agent, our clients and neighbors come to us with a wide variety of great questions, and not just about insurance. We get asked, “What is the value of my car?” and “How can I keep track of the belongings in my home in case of a loss?” and “What are some family friendly things to do in New Bedford MA?” The team at Costa Insurance loves helping clients navigate through all of these activities and more, but we also know that questions come up at all hours of the night. So below we’ve put together a list of handy links that you can access at anytime it’s convenient to you.